Program Manager

Dutchtown Opportunity Coalition for Youth

Employment Connection is seeking a Program Manager to drive the work of this new initiative forward in the Greater Dutchtown area of South St. Louis. The Program Manager will ensure smooth operations and implementation of the strategic vision for the initiative. The role requires experience in stakeholder engagement, a passion for education, knowledge of community engagement practices as well as a commitment to improving the lives of youth. 

 

About the Dutchtown Opportunity Coalition for Youth

DOCY is a coalition of organizations working in collaboration to create a trauma-informed safety net of service providers and case managers. DOCY seeks to ensure that youth aged 10 – 17 in the Greater Dutchtown area (Dutchtown, Marine Villa, Gravois Park, & Mount Pleasant) have access to necessary services, programs and opportunities so they can complete school and avoid risky behaviors.  

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Primary Function

The Program Manager will lead a small team responsible for driving the work of DOCY forward, supporting day-to-day administration, day-to-day communications, community engagement, data functions, fund development and advisory committee development. The Program Manager is primarily responsible for ensuring the implementation and on-going operations of the initiative.

 

• Project Management

  • Assist in the planning, coordination and execution of meetings including scheduling meetings, managing all meeting logistics and preparing materials

  • Prepare, edit and/or coordinate meeting agendas, minutes and presentations, as needed

  • Draft, edit and support implementation of a work plan outlining all programs and efforts, the stakeholder responsible for those efforts and expected timelines 

  • Coordinate research and other activities with coalition partners to align strategies and actions

• Communications

  • Facilitate smooth and consistent communication among all members of the coalition by coordinating regular updates (email, phone and/or in-person) to ensure alignment of activity

  • Assist in the development of materials (print, web-based and social media) to communicate about the initiative with a variety of stakeholders

• Community Engagement

  • Support implementation of stakeholder engagement plan, including updating the plan as new needs emerge

  • Build and maintain relationships with community partners

  • Develop and maintain a list of participants and other community partners

  • Maintain positive relationships with corporate stakeholders

• Data Collection, Analysis and Reporting

  • Ensure all DOCY work is evaluated

  • Work with DOCY partners to establish metrics and ensure all partners are aware of targets

  • Create annual reports and summaries of progress

• Management/Supervision

  • Recruit, train and supervise all staff as they are hired. This may include, but not limited to case managers, contracted grant writer and other professional staff

• Advisory Committee Development

  • Recruit and orient new members

  • Develop operating procedures and priority objectives

  • Regularly communicate program updates

 

Qualifications

• A Masters level candidate in Human Services, Public Administration, Public Policy or related field is preferred but not required

• A minimum of 5 years work experience and 3 years of management experience preferred, including one or more years of proven community outreach and coordination experience

• Strong organizational skills with high attention to detail and ability to problem-solve

• Strong community engagement and facilitation skills

• Strong interpersonal and collaborative skills

• Knowledge of and commitment to a collective impact model

• Demonstrated ability to build effective relationships with a range of stakeholders

• Ability to work independently and efficiently in a fast-paced and constantly evolving environment

• Excellent written and oral communication skills

• Strong knowledge of Microsoft Office suite required, particularly Outlook, Word, PowerPoint and Excel

• Flexibility and willingness to pivot and try new approaches

• Must have reliable transportation

• Must pass the health and employment requirements set by Missouri Department of Health and Senior Services as a condition of employment

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Data Utilization: 

Requires the ability to perform mid-level data analysis including the ability to audit, deduce, assess, conclude and appraise. Requires discretion in determining and referencing such to established criteria to define consequences and develop alternatives.

 

Human Interaction:

Requires the ability to provide first line supervision. Ability to persuade, convince, and train subordinates. Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations.

 

Equipment, Machinery, Tools and Materials Use:

Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as motor vehicle, computer terminal, typewriter, telephone, fax machine, calculator/adding machine, computer printer and photocopier, and/or materials used in performing essential functions.  Ability to type data/information accurately into a computerized interactive terminal.

 

Verbal Aptitude:

Requires the ability to utilize a variety of advisory data and information such as contracts, work site agreements, reimbursement requests, client surveys, time sheets, reimbursement requests, contract performance reports, training plans, program regulations, personnel policies, employee performance evaluations, computer software operating manuals, statutes, procedures, guidelines and non-routine correspondence.

 

Mathematical Aptitude:

Requires the ability to perform addition, subtraction, multiplication and division; calculate percentages, decimals and fractions.

 

Functional Reasoning:

Requires the ability to apply principles of influence systems such as supervision, leading, planning and coordinating. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.

 

Situational Reasoning:

Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable.

 

Environmental Factors:

Work is normally performed in an office environment under generally safe and comfortable conditions where exposure irate individuals pose a very limited risk of injury.
 

Physical Requirements:

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to twenty pounds. Tasks may involve extended periods of time at a keyboard or workstation.

 

Sensory Requirements:

Requires the ability to distinguish objects clearly at close range. Requires the ability to sustain prolonged visual concentration. 

 

TRAVEL

Local.  Use of personal automobile and liability insurance required.  

 

BI-WEEKLY SALARY RANGE/BENEFITS

$969 - $1,890 (Additional incentive compensation opportunities will also be available) 

Employment Connection also provides 100% employer-paid health, dental, disability and life insurance to full-time staff.

 

HOURS PER WEEK

Minimum forty (40) hours; weekends and evenings occasionally.  Must be willing to maintain flexibility and adaptability in schedule to meet agency demands. Position exempt under the Supervisory Exemption FLSA 2004 Rules

 

The Employment Connection is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Employment Connection will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the agency.

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so assigned.

 

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

 

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

Employee Certification:

 

I understand the description of this job and the essential functions, as stated above.  I also understand that all of the duties are not described above and that I would perform those above and other related duties as directed by my supervisor.